Necessities for complying with funeral worth listing disclosures
If your small business sells funeral items and companies, you most likely know that the FTC Funeral Rule requires funeral suppliers to provide itemized tariffs to customers. To assist be sure that you realize what particular data must be within the lists and when you will need to present it, the FTC has launched a brand new tip sheet, Funeral Rule Value Record Necessities.
The Funeral Rule requires three tariffs: the Normal Value Record (GPL), the Casket Value Record (CPL), and the Outer Burial Container Value Record (OBCPL). If you’re a funeral supplier, assessment your tariffs to make certain they embody the required disclosures and knowledge. You possibly can observe steering on the tip sheet and within the FTC Information Complying with the Funeral Rule.
Subsequent, make loads of copies of your tariffs so that you and your employees have the data available to share.
Then, discuss together with your employees about when to provide or present individuals the worth lists and knowledge. The tip sheet evaluations when it’s essential give the data over the telephone and in particular person. Listed below are the fundamentals for every sort of contact:
- While you meet in particular person. Give a replica of the GPL each time you start to debate the forms of funeral items or companies you supply, or their worth. Present the CPL when somebody asks or if you speak about caskets, various containers, or their costs, and earlier than you present the gadgets or footage of the gadgets. And present the OBCPL when somebody asks or if you speak about grave liners or vaults, or their costs, and earlier than you present the gadgets or footage of the gadgets.
- When somebody calls. Give data from the GPL, CPL, and OBCPL and different simply out there data that fairly solutions the questions on choices and costs.
One last tip: Think about together with the CPL and OBCPL data within the GPL with acceptable headings, so you may make it your follow to provide all of the itemized worth data firstly of the preparations dialogue. Or give the three lists if you first greet a brand new consumer.
For extra sources, go to the FTC’s particular web page for members of the funeral trade.